The Brinson Company,  Inc.
    Specializing in Parts for Mercedes Benz and BMW for Over 35 Years

The Brinson Company Policies

Merchandise Return Policy

1. Brinson will only issue credit for merchandise purchased within the last six(6) months

2. The merchandise must be new, in the original package and properly identified. A reason for the return must accompany the copy of the invoice

3. Brinson will not issue credit for item damaged by abuse, misuse, fire, water, weather or improper installation

4. All electrical part sales are final - no credit will be issued

5. All returns must be shipped freight prepaid to the Harahan, LA warehouse location. COD shipments will not be accepted

6. All special sale or special order items are final

7. No credit will be reimbursed for shipping or handling charges

Claims for Damaged Merchandise by Shipper

Visible damage to package must be noted by customer/consignee to the delivering carrier upon receipt of goods.       Concealed damage must be reported to the delivery carrier as soon as determined. Keep original shipping container for examination by the carrier's claim inspector. Claim for damaged merchandise or respective shortages out of a damaged shipping container must be made by customer/consignee to the delivering carrier. The Brinson company will of course always assist customer/consignee as needed.

Refund Policy

The Brinson Co., Inc. will automatically issue credit on your credit card within 10 days after receipt of returned merchandise.

Shipping

All merchandise will be shipped to you via FEDEX or UPS with shipping costs added to your invoice.

Privacy

At The Brinson Co., Inc., we will do our utmost to make sure that your credit card information is kept in a strict and confidential manner.